客诉工程师（韩国）

职责描述：
1.Act as a Korean customer contact window for production product quality plus field warranty issues.
2.Respond to customer complaints with on-site customer visit for problem verification within 24 hours then communicate with Shajin /Jiangxi plant.
3.Identify and deploy the technical skill sets, resource levels and systems including the engagement of external resources as required in terms of manpower and testing equipment. Putting in containment actions in customer inventory and in-transit within 48 hours.
4.Present plant analysis report/8D report to customers. Regular follow up with both customers and plant quality until closure.
5.Assist in training plant quality for specific customer portal or communication platform. Train others in all aspects of the customers quality system and application.
6.Provide daily huddle notes and monthly reporting per agreed KPIs.
任职要求：
1.Trainings：IATF 16949：2016 internal auditor.
2.Professional ａｄｄitional qualification: VDA 6.3 internal auditor.
3.Professional experience: ＞3 years in Automotive industry.
4.Leadership: Manage customer expectation.
5.ｍａｓｔｅｒ Korean, English and Chinese (Writing, reading & speaking)
6.Located in Korea.
工作地点：前期在深圳工作1~3个月，后期在韩国
1032 8526-14|170 1119 9206 39具体薪资：面议

联系人：汪小姐

上班地址：-广东-深圳-广东深圳